Concentrix Italy is looking for an experienced Bid Support Manager (BPO-oriented) to join the local management team. The selected candidate will lead and coordinate bid activities, managing complex tenders (gare d'appalto) and supporting pre‐sales initiatives for BPO solutions. This role requires strong commercial acumen, pricing expertise, and the ability to work cross‐functional with multiple internal Business Units.

Key Responsibilities Lead and manage end‐to‐end bid processes for BPO opportunities

Coordinate and guide the bid team, ensuring timely and high‐quality submissions

Analyze tender requirements and formalize structured, compliant offers

Develop compelling client value propositions and solution narratives

Actively participate in pre‐sales activities, including client presentations and pitches

Define and validate pricing models in collaboration with Finance and Operations

Interface with multiple internal Business Units (Operations, Finance, Legal, HR, IT)

Ensure governance, consistency, and compliance across all bid documentation

Support continuous improvement of bid management processes





Requirements Minimum 3 years of experience as a Manager in a BPO environment

Proven experience managing gare d'appalto / formal tenders

Strong capability in offer formalization and bid documentation

Solid experience in pre‐sales and client‐facing presentations

Demonstrated expertise in pricing and commercial modeling

Ability to work effectively with cross‐functional, multi‐BU teams

Strong leadership, communication, and stakeholder management skills

High level of organization, attention to detail, and deadline management

Fluent Italian xrtlpzc and good professional English

What We Offer RAL: €60,000 – €70,000 (based on experience)

Annual Performance Premio

Meal Tickets

Hybrid working model

Permanent role within a global BPO leader

Exposure to strategic, high‐impact client engagements

Collaborative and growth‐oriented environment

Diversity Disclaimer: At Concentrix, we respect and celebrate the diversity of our game‐changers. We are committed to creating an inclusive environment for all employees, where diverse backgrounds and perspectives are welco

📌 Senior Bid Manager - €70.000 A Year (Trento)
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