In this role you will lead a strategic enterprise program for a major client from Milan, steering the end-to-end delivery with a dedicated retained team. You’ll collaborate across consulting, analytics, sales and delivery to ensure on-time, on-budget outcomes. The position mixes on-site client engagement with cross-functional coordination to translate Sprinklr’s platform capabilities into meaningful solutions.

This is an opportunity to shape multi-geo, complex implementations for high-impact public-sector engagements.

Per candidarsi, è sufficiente leggere la seguente descrizione del lavoro e assicurarsi di allegare i documenti pertinenti.

voluntary healthcare coverage paid time off career growth opportunities

Own and manage a strategic enterprise program for a public-sector client, coordinating the retained team and controlling scope, change control, risks, issues and mitigations

Coordinate with consulting teams, leaders and internal/ regional stakeholders to drive delivery

Ensure programs and projects run on schedule and within budget

Develop strong relationships with clients and senior internal stakeholders

Build and maintain durable client relationships and internal stakeholder alignment

Develop knowledge of Sprinklr platform components to create realistic project plans and high-level solutions

Ensure accurate reporting and forecasting to external and internal stakeholders

Manage risks, issues and change requests effectively

Manage client service expectations and drive measurable outcomes for the client

Set team tone to emphasize quality and excellence in delivery

Provide weekly status and burn reports to stakeholders

Maintain awareness of industry trends shaping client solutions





Experience integrating enterprise SaaS programs for government/public-sector or highly regulated clients

Work from client premises three days per week and engage senior stakeholders on-site

Lead large-scale, multi-organizational projects and drive team accountability

Identify and resolve issues, allocate resources, and run team meetings

Lead project/enterprise risk management and business analysis activities

Demonstrate influencing, negotiation, and mentoring skills

Motivate teams without direct reporting lines

Possess strong knowledge of SDLC, web technologies, and web development processes

Exhibit strong verbal/written communication and fluency in English and Italian

Experience managing enterprise SaaS programs for government, public-sector, or highly regulated clients

Ability to operate from customer premises three days per week and engage with senior xysqume stakeholders

Extensive client management experience with business owners and executives

Experience working with multi-geo, multicultural delivery teams

Strong Italian and English language skills

Experience leading large-scale, multi-organizational initiatives

Ability to develop detailed work plans, allocate resources, and run team meetings

Leadership in managing project and enterprise risks and business analysis

Strong influencing and negotiation skills

Mentoring, supervisory and team-building capabilities

SDLC knowledge, web technologies, and web development processes

Knowledge of Agile project management is a plus

Visa/work authorization: current and unrestricted in Italy influencing and negotiation leadership without direct reporting lines risk and issue management

📌 Program Manager (Varese)
🏢 Sprinklr
📍 Varese