Operations Manager – Global Freight Forwarding & Execution_Relocation to India

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Location

Florence, Italy (HQ Onboarding) Mumbai, India (Relocation)

Department

Global Operations & Supply Chain

Reporting To

Director of Operations, India

Contract Type

Full-time, Multiyear International Assignment (Renewable)

About the Role The role of Operations Manager will oversee local and international freight execution. Following a structured onboarding period at our Global HQ in Florence, Italy, you will relocate to Mumbai to lead end-to-end Air & Ocean import/export operations, optimize logistics workflows, and manage local operational teams.

Key Responsibilities

Operational Leadership

Oversee daily Ocean & Air freight movements, ensuring high service levels, optimal transit times, and flawless execution from origin to destination.

Carrier & Vendor Management:

Negotiate operational terms, allocate volume across ocean liners and airlines, and audit performance against service-level agreements (SLAs) with drayage, customs, and warehousing partners.

Process Standardization & Compliance:

Implement local SOPs, enforce strict compliance with international transport regulations, customs requirements, and Incoterms 2020.

Escalation & Exception Management:

Serve as the senior point of escalation to resolve supply chain disruptions, port congestion, routing issues, and operational bottlenecks.

Performance Metrics & Systems:





Track operational KPIs (file profitability, dwell time, carrier compliance) and maintain absolute data integrity within the TMS platform.

Onboarding & Relocation Structure

Phase 1: HQ Integration (Months 1–3 | Florence, Italy)

Immersive training on company operational systems, global control tower frameworks, standard operating procedures, and cross-functional alignment.

Phase 2: Operational Deployment (Month 4 Onward | Mumbai, India)

Relocate to Mumbai to take direct control of local logistics operations, manage ground teams, and drive operational efficiency.

Candidate Profile

Experience

3–5 years in freight forwarding operations, station management, or international logistics execution (Air & Ocean required).

Languages

Professional fluency in Italian and English (required); working knowledge of Hindi is an asset.

Technical Expertise

Comprehensive knowledge of import/export documentation (HBL/MBL, AWB, Bill of Lading), customs clearance, Incoterms 2020, and transport management systems (TMS).

Mobility

Full commitment to execute a multi-year assignment in India. Full employment visa sponsorship provided.

What We Offer

Compensation

Competitive base salary

Relocation Package

Full flight support, initial temporary housing in Mumbai, relocation allowance, and corporate visa sponsorship. xpdaelo

Career Growth

Direct path toward international operational leadership roles within our global logistics network.

📌 Freight Forwarding Operations Manager – Relocation to India (Roma)
🏢 Savino Del Bene
📍 Roma