Genesys in Italy seeks a Principal AI Solutions Architect within the Customer Success team to bridge client ambition and AI transformation across EMEA.
You'll shape reference architectures, lead with a consultative approach, and deliver rapid AI-enabled outcomes by integrating Genesys Cloud AI Studio and related suites.
You'll translate data insights into executive-ready narratives, set KPIs, supervise data flows and orchestration across platforms, and mentor customers and teams to scale AI
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