Role Description
Account Manager - Companion Animals (Liguria – esclusa La Spezia)
The purpose of this field-based position is to sell designated product lines to an agreed portfolio of customers, veterinary practices. The person in role is required to develop mutually beneficial and productive long-term partnerships with our customers, and to maintain these relationships with the appropriate quantity & quality of activity. This role contributes to the overall success of Zoetis by delivering sales growth & market share gain targets for the designated product lines.

Assigned territory: Liguria (esclusa La Spezia)
CORE RESPONSIBILITIES:
Planning :

Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends

Develop and maintain account plans in collaboration with Veterinarians, and ABMs

Ensure customer information and call reports are continuously updated through CRM system

Align activities and account plans to marketing programs and management direction in line with the Solution Selling model

Analyze and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets Relationships

Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account plans

Implement bespoke customer solutions using all available resources including products, value - add services, Veterinarians and Business Consultants

Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas

Call activity :

Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers

Ensure clear and specific objectives exist for each individual call

Deliver relevant marketing messages, product information and programs consistent with management direction in line with Solution Selling model





Proactively identify customer opportunities and capitalize on them

Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing

Accurately record call activity in the CRM system, in line with company guidance

Ensure clear and timely follow up plan is in place and actioned

Compliance :

Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practice

Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders - Manage allocated customer support budget with tight control to avoid overspends.

KEY SKILLS:
-Exceptional sales ability

Strong communication, influencing skills

Builds successful and effective relationships

Knows their stuff

Able to retain and recall product information to a detailed level

A strong focus on planning, and a balance of tactical planning with day-to-day operational requirements

Ability to work independently

Drive and resilience, demonstrated with a persistent, never give up attitude

Confidence, likability and an authoritative personality

Stakeholder management

-Effective at using stakeholders as resources

TRAINING AND QUALIFICATION:
Technical degree – veterinary

IT literate

Able to use standard business software and communication tools

Familiar with CRM and/or similar tools

EXPERIENCE:
Experience As either a f ield sales representative / employee in animal health industry or a related industry, employee in a customer-facing role

TRAVEL REQUIREMENTS:
High frequency of travels in the assigned territory (current passport and valid driving license).

WHAT WE OFFER:
Permanent contract

Level B1, Chemical - Pharmaceutical NCBA

Starting salary (annual gross): € 51.449,20

Variable pay

Local benefit package

Tempo pieno

Regular

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📌 Account Manager – Companion Animal (Liguria) (Roma)
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📍 Roma