Senior leader responsible for the national Service and Field Applications organization in Italy, driving exceptional customer support and operational excellence. You will shape the national service strategy, lead a large, geographically dispersed team, and ensure alignment with business priorities and regulatory standards. You'll partner with Commercial and Sales to enable sustainable growth and strengthen customer relationships. This is a chance to influence transformation and deliver a best-in-class customer experience in a global diagnostics company.La preghiamo di leggere attentamente la panoramica e i requisiti per questa opportunità di lavoro riportati di seguito.premio/incentive paypaid time offcompany carpension funds and medical fundsLead and develop the national Service and Field Applications teams to ensure consistent execution and high performance across regionsDrive customer satisfaction, service quality, and base business retention; partner with Commercialand Sales leadershipDefine and execute the national service strategy with clear KPIs, contractual commitments,



and productivity targetsBuild capabilities and talent through succession planning, leadership development, and continuous improvementAct as a key member of the Italy Leadership Team, guiding strategy and cross-functional collaboration to deliver excellent customer experience10+ years in Medical Diagnostics, Healthcare, Medical Device, or Life Sciences with significant leadership in Field Service and/or Field ApplicationsProven track record in leading managers and dispersed teams, xysqume driving operational performance and transformationStrong leadership, strategic thinking, stakeholder management, and business acumen; ability to influence senior leadersExcellent communication and problem-solving skills; fluent in English;willing to travel up to 50% nationally; valid driver's licenseleadershipcommunicationField Service leadershipField Applicationsoperational excellenceSenior Manager Field Service pavia, lombardia, it#J-18808-Ljbffr

📌 Senior Manager Field Service (Bardi)
🏢 Danaher
📍 Bardi