Overview
As a SeniorMerchandising Consultant, you will drive category management engagements using our AI-powered platform.
You translate customer strategy into effective configurations, guiding stakeholders toward better ways of working.
You work across discovery, design, and go-live, balancing advisory insight with hands-on implementation.
You'll collaborate with cross-functional teams to deliver measurable outcomes and enable adoption through change management and training.
This role offers a meaningful opportunity to shape merchandising processes at scale within a fast-growing software company.
Retribuzione / Benefits
international career and learning opportunities
flexible work options
culture that supports voice and authenticity
meaningful work with real impact
growth opportunities within a fast-growing software company
collaborative, diverse global community
Responsabilità
Lead customer engagements across category management solutions from discovery to go-live
Facilitate discovery and design workshops, structuring conversations and ensuring the right stakeholders are involved
Introduce industry best practices and design future-state processes that move beyond current practices
Support change management by explaining impacts and proposing better paths
Configure the platform to align with customer strategy, with backend support from technical consultants
Build, test, and validate configurations; guide customers through User Acceptance Testing




Utilize AI-assisted tooling to rapidly develop configurations, queries, dashboards, and lightweight automations
Establish KPI baselines and measurement frameworks pre-go-live and develop analytical queries for insights and business case tracking
Support training and user adoption, building confidence in day-to-day usage
Cultivate relationships with operational teams and senior stakeholders as a trusted contact
Contribute to pre-sales activities including demos, RFI responses, and ROI analyses
Requisiti fondamentali
7+ years of hands-on experience in category management, merchandising, space planning, pricing, promotions, or related functions at retailers or suppliers
Experience leading customer-facing engagements in consulting, implementation, or as an internal programme lead
Strong analytical and problem-solving abilities with comfort handling large datasets
Ability to translate customer strategy into software configurations
Willingness to adopt AI-assisted tooling to accelerate delivery
Ability to lead change across functions and connect category management to broader business areas
Self-directed and collaborative work style with proactive relationship-building
Fluent in English and Italian; willingness to travel up to 25%
change management
stakeholder management
communication
SQL
AI-assisted tooling familiarity
platform configuration and testing

📌 Senior Merchandising Consultant (Italy) (Venezia)
🏢 Relex Solutions
📍 Venezia