As the face and voice of Deel to clients, you cultivate durable relationships and translate them into long-term revenue growth. You will act as a trusted advisor on operational and product matters, while advocating for clients internally to expand their use of Deel. The role blends relationship management with data-driven problem solving in a fast-paced, collaborative environment. You will shape client outcomes across a global, multi-country footprint and contribute to Deel’s growth and transformation.

Se sta pensando di inviare una candidatura, si ricordi di premere il pulsante apposito dopo aver letto l'intera descrizione.

-

- Remote work flexibility

- WeWork access

- Inclusive benefits and total rewards

- Competitive compensation

- Global exposure

- Manage a diverse portfolio of accounts within the market segment

- Identify and flag risks to prevent churn and coordinate swift internal resolution

- Build and maintain relationships with key stakeholders and conduct regular business reviews

- Represent the voice of the customer by feeding back product and operational insights

- Ensure high-quality, day-to-day customer experience and timely handling of requests





- Coordinate with internal teams to ensure timely response and completion of requests

- Drive adoption of platform features to improve customer experience and retention

- Minimum 4+ years of relevant work experience with client-facing roles

- Experience in at least one of: fast-growth startup, top-tier management consulting, investment banking, or private equity

- Strong relationship-building skills and ability to stay calm under pressure

- Quantitatively inclined and data-savvy; able to draw insights from complex data and make actionable recommendations

- Self-starter with a growth mindset and xysqume ability to handle fast-paced, high-responsibility environments

- Proven track record of achievement and delivering measurable business impact

- Strong analytical foundation with ability to manipulate and synthesize data

- Curious and motivated to make an impact

- Relationship builder

- Calm under pressure

- Data analysis

- Ability to derive insights from complex datasets

- Synthesis of numbers into actionable recommendations

Customer Operations Manager II | EMEA genova, liguria, it

#J-18808-Ljbffr

📌 Customer Operations Manager Ii | Emea (Genova)
🏢 Deel
📍 Genova