As part of the EMEA Service Transformation Office, you design and coordinate scalable training and customer education programs for service teams and external clients across Europe, the Middle East, and Africa. You ensure content, tools, trainers, and delivery models enable capability building and strong business performance. You’ll drive modern learning approaches and data-driven solutions to boost product adoption and customer experience, while collaborating with regional leaders and partners.enhanced pension plan contributionsTicket RestaurantDesign and lead Service Training and Customer Education programs across the EMEA regionDevelop scalable curricula and learning pathways covering technical and professional capabilitiesDrive adoption of modern learning approaches (digital, blended, on-demand)Ensure alignment of training with business priorities, customer needs,



and service objectivesCoordinate training delivery through internal/external partners, trainers, and subject matter expertsBachelor's degree in a relevant fieldMinimum 5 years of experience in Training, Learning & Development, Customer Education, or related functionExperience designing and managing training programs across multiple countries and stakeholders xysqume Proven project management and stakeholder management skillsStrong written and verbal communication in EnglishStrong communicationExperience with Learning Management Systems (LMS) and digital learning platformsKnowledge of adult learning principles and modern learning methodologiesCertification in Learning & Development, Change Management, or Project Management#J-18808-Ljbffr

📌 Service Training & Customer Education Programs (Monza)
🏢 Danaher
📍 Monza