Leica Biosystems is seeking a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence (CoE) with the local market, owning instrument order fulfillment, resolve escalated requests, and ensure every interaction meets both global standards and specific local needs and requirements.
You will partner across commercial, service, supply chain, and customer care functions to drive customer satisfaction, operational excellence, and continuous improvement while balancing
📌 Regional Customer Care Leader: Drive Diagnostics Impact (Italia)
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📍 Italia
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