Ferrero is seeking an IT HQ Service Management Specialist to ensure reliability and performance of enterprise applications, with a focus on SAP environments. Based in Alba, Italy, the role offers hybrid work up to two days per week and collaboration across international teams.
You will drive service quality, KPI dashboards, and continuous improvement across incidents, problems and changes, while coordinating with external providers and IT platforms.
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📌 HQ IT Service Management Lead (SAP/ServiceNow) (Italia)
🏢 Ferrero
📍 Italia
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