EUS Specialist (VDI)

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Azienda: Outokumpu, Tipo Lavoro: Full Time, Italy.

Descrizione Lavoro - EUS Specialist (VDI)

About Us

Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is rooted in the circular economy: our products are made from 95% recycled materials and are fully recyclable. Our stainless steel is used across society—from infrastructure and mobility to household appliances.

We are committed to the 1.5°C climate target and, with up to 75% lower carbon footprint than the industry average, we help our customers reduce their emissions.

Together, we are working towards a world that lasts forever. Outokumpu employs approximately 8,200 professionals in close to 30 countries, with headquarters in Helsinki, Finland, and shares listed on Nasdaq Helsinki. Learn more at you'll do

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- Provide advanced 2nd/3rd level support and technical expertise for Azure Virtual Desktop (AVD), RDS and VDI services, including agreed on-call support.

- Manage and troubleshoot AVD environments: host pools, session hosts, workspaces, application groups and published applications.

- Own the golden image lifecycle - build, patch, validate and maintain session host images using tools such as Azure Image Gallery or Nerdio.

- Manage FSLogix profiles, storage performance, user sessions and profile recovery.

- Monitor service health,



performance and incidents; perform root cause analysis and drive improvements.

- Support patching, security activities, change management and migration from legacy VDI/RDS platforms.

- Standardise application delivery, maintain technical documentation and share knowledge with support teams.

- Identify opportunities for automation, harmonisation and improved end-user experience across End User Services.

What you'll bring

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- 5+ years of hands-on experience in VDI/EUC operations with AVD and RDS/Citrix environments.

- Strong knowledge of Azure Virtual Desktop: host pools, session hosts, application groups, scaling and troubleshooting.

- Experience with FSLogix, Azure Files, storage solutions and Windows multi-session environments.

- Knowledge of golden image management, application packaging, patching and release processes.

- PowerShell scripting skills and experience with ITSM processes (incident, problem and change management).

- Familiarity with Nerdio Manager is an advantage.

- Strong communication skills and ability to collaborate with IT teams, vendors and business stakeholders in English.

What we offer

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- A meaningful career with the global leader in sustainable stainless steel.

- Opportunities to learn, grow, and collaborate in an international environment.

- Flexible ways of working, where the role allows.

- Competitive compensation and local benefits tailored to your country and location. xysqume

- An inclusive workplace where safety, sustainability, and innovation come first.

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📌 Eus Specialist (Vdi) (Italia)
🏢 Outokumpu
📍 Italia