ppThe final Gross Annual Salary (RAL) will be commensurate with the selected candidate's experience, seniority, and skills.
The compensation package also includes a performance-based variable bonus scheme (MBO / Premio), tied to achieving operational KPIs, branch workflow efficiency, and team performance metrics /ppLionard Luxury Real Estate, Italy's leading luxury real estate company, is seeking a bSales Operations Coordinator /b for its bMilan /b office.
The candidate will be responsible for operational office coordination, management of the commercial support team (Office Sales Assistants), and optimization of management and CRM workflows, working closely with Advisors, vendors, and Executive Management in a fast-paced, high-prestige environment.
/ppDo you want to find out what are the 5 steps of our selection process?
How we hire /ppTo strengthen operations at our Milan location, we are seeking a bSales Operations Coordinator /b.
The candidate will work directly alongside the Office Sales Assistants, ensuring strict adherence to company procedures, data accuracy in the CRM, and service excellence for clients and Advisors, operating with strong decision-making autonomy, swift execution, and a results-driven approach.
/ppKey areas of responsibility include: /pullibTeam Coordination Development: /b Planning and distributing workloads, monitoring performance quality, managing onboarding processes, and providing continuous training for commercial support staff (Office Sales Assistants).
/lilibBranch Office Supervision: /b Overseeing front-office and reception activities, managing general operations of the Milan office, and coordinating external vendors.
/lilibReal Estate CRM Workflows: /b Supervising the complete operational lifecycle of properties (from listing publication to continuous CRM management), guaranteeing data accuracy, and coordinating media production (photographers and videographers).
/lilibProcess Optimization:



/b Continuously monitoring daily operational efficiency, identifying areas for improvement, and collaborating with Management to implement high-performance internal procedures.
/li /ulh3bWhat we /b offer /h3pJoining Lionard means entering an ecosystem designed to cultivate talent and drive excellence.
We offer: /pullibA Prestigious Environment: /b The opportunity to work within Italy's leading luxury real estate brand, handling high-profile international opportunities.
/lilibContinuous Training: /b Access to professional growth programs through the Lionard Luxury Academy.
/lilibInnovation Advanced Tools: /b Constant support through advanced software, internal management tools, and dedicated business intelligence resources.
/lilibMeritocratic Culture: /b A structured, inclusive, and growth-oriented corporate environment that tangibly rewards responsibility and performance.
/li /ulh3bRequirements /b /h3pWe are looking for organized, dynamic, and rigorous individuals capable of coordinating teams and processes in high-end contexts: /pullibExperience: /b 3 to 5 years in operational coordination, office management, or team leadership in fast-paced, structured environments (Luxury Real Estate, High-End Hospitality, Premium Services, or complex coordinated contexts).
/lilibTechnical Skills: /b Proficiency in CRM systems, company management software, and Microsoft Office / Google Workspace suites.
/lilibLanguage Skills: /b Fluent command of English (C1/C2 level).
Fluency in a second foreign language is considered a strong plus.
/lilibPersonal Attributes Soft Skills: /b Strong organizational skills, keen attention to detail, pragmatic leadership, decision?making autonomy, and proactive problem?solving abilities.
/lilibContract Type: /b Full-Time, on?site (Monday to Friday).
/lilibLocation: /b Milan (with willingness to undertake short trips within Italy).
/li /ulh3Newsletter /h3pEnter your email to subscribe to our newsletter.
You will receive a preview of the new professional opportunities created by our Company.
/p /p #J-*****-Ljbffr

📌 Sales Operations Coordinator (Milano)
🏢 Lionard
📍 Milano