Job Description Summary
Job Description
ENGLISH VERSION
The Project Operations Manager is responsible for driving key operational initiatives supporting Global Operations to improve execution rigour, consistency, and performance across the HDNU Projects organisation.
The role will support and lead activities across data analytics and reporting, training repository development, project catalogue tool optimisation, standard work deployment, and process / QMS improvement.
This position requires strong cross-functional partnership with regional Poles and functional teams, as well as the ability to influence stakeholders and support change across a complex global matrix organisation.
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Essential Responsibilities
Own and lead data analysis and reporting activities to support business reviews, metrics tracking, and operational decision-making.
Develop and maintain a centralised training repository to strengthen project execution team development and improve organisational knowledge capabilities.




Support and lead project catalogue tool expansion and optimisation, including the identification of improvement opportunities and coordination with relevant stakeholders.
Partner with regional Poles and functional teams to identify processes and associated QMS procedures requiring improvement, simplification, and standardisation.
Drive the development, documentation, and deployment of standard work across the HDNU Projects organisation.
Coordinate the monthly cross-functional metrics bowler reporting rhythm, ensuring timely updates, alignment, and follow-through on agreed actions.
Drive operational rigour and support the execution of global change management initiatives across the organisation.
Translate strategic direction into operational priorities, practical action plans, and measurable outcomes.
Influence and align stakeholders across functions, regions, and leadership levels to enable successful implementation of priorities.
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📌 Project Operations Manager (Firenze)
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📍 Firenze