pReply in Sassari seeks a Junior IT Service Manager to act as the main client interface and ensure high-quality support for Logistics Reply's supply chain solutions.
You will handle escalations, produce actionable incident reports, and lead service review meetings with clients and suppliers.
/ppYou will monitor contract performance, help optimize value-added services and renewals based on data, and oversee first- and second-level support teams to meet SLAs.
/p #J-*****-Ljbffr
📌 Junior Digital Service Manager - Supply Chain Itil (Sassari)
🏢 Reply
📍 Sassari
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