ppWork Flexibility: Field-based /ph3Why Join Us?
/h3pAt Stryker, we are committed to improving patient outcomes through innovative medical technologies.
We are currently looking for a motivated and customer-focused Field Service Engineer to join our Technical Services team, supporting customers across the Tuscany region of Italy.
/ppThis is an excellent opportunity for an engineer who enjoys combining hands?on technical work with customer interaction, thrives in an autonomous field?based role, and is passionate about delivering outstanding service in a fast?paced healthcare environment.
/ph3The Role /h3pAs a Field Service Engineer, you will be responsible for the installation, maintenance, repair, and technical support of a broad portfolio of Stryker medical technologies, ensuring our customers receive timely and high?quality service.
A key aspect of this position is the ability to independently plan and manage your service schedule across your territory.
You will take full ownership of organizing customer visits, balancing preventive maintenance, repairs, installations, and administrative activities while adapting to customer needs and priorities.
/ppGeographical area: Tuscany /ph3Responsibilities /h3ulliRepair and inspect Stryker electronic/mechanical products (hospital beds and stretchers, ambulance stretchers, defibrillators).
/liliPerform annual inspection and calibration according to the MDR, at the customer's site.
/liliUse software and technology tools to properly document and archive technical reports of performed activities and access technical information.
/liliAssist the Quality Department/customer with any product recalls, field safety alerts, and field action notices.
/liliFulfil service contracts with scheduled maintenance.
/liliProvide technical training to internal and external personnel.
/liliPerform installation of Stryker systems at the customer's site.




/liliPerform software and hardware updates.
/liliProvide technical support to internal (sales team) and external customers.
/liliEfficient and comprehensive documentation of service activities for internal and external use.
/liliEnsure billing for services provided and contribute to achieving sales goals.
/liliEnsure the traceability of all Stryker products in the field through reporting tools.
/liliEnsure excellent follow?up on all customer issues.
/liliSchedule customer visits in collaboration with the sales team or customer service.
/li /ulh3Working Conditions /h3pWork will take place in a variety of settings, including the shop floor, hospitals, and various customer sites.
Field Service Engineers will interact with key customers and stakeholders, including hospital staff, clinical engineering staff and managers, maintenance personnel, procurement, and purchasing personnel.
/ppTravel will be regular within the defined region, and travel expenses will be covered according to Stryker's standard travel policy.
/ppAttend regular meetings and team meetings.
Attend team meetings and give presentations to encourage team development.
/ppThis is a field-based position, with 80% travel.
The remainder of the time will be home-based/working remotely.
/ph3What We Offer /h3pPermanent employment contract.
Competitive salary package.
/pulliCompany van for business and personal use.
/liliFuel card.
/liliCorporate credit card for business travel expenses.
/liliiPhone and laptop.
/liliStructured onboarding program.




/liliOngoing technical training, including opportunities for international training.
/liliCareer development opportunities within a global leader in medical technology.
/li /ulh3Required /h3pBachelor's degree in electronic/mechanical/biomedical engineering, equivalent study in medical device technology, or at least one of the following: Electrical / Electronics / Telecommunications / Mechanical / Software Technological subjects.
/ppFluent Italian.
English at B2 level or above, with the ability to participate in international training and communicate confidently with global colleagues.
/ppAdequate computer skills (Microsoft Office, Outlook).
/ppMinimum 1-3 years of experience in medical device repair or in the hospital and healthcare industry, combined with good mechanical skills.
/ppIT experience at an administrative and technical level.
/ppAbility to build relationships with internal and external customers to foster brand loyalty.
/ppService orientation, persistence, and a positive mindset.
/ppStress tolerance and confidence in your work.
/ppSelf?discipline and work organization.
/ph3Italy Pay Ranges /h3pItaly: *************** EUR Annual /ppAt Stryker, we believe transparency helps candidates make confident decisions about their next career step.
Compensation is an important part of that process and we want to be clear about how pay is determined.
The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role.
In addition to base salary, this role may be eligible for incentive compensation (such as premio and/or commissions where applicable), along with Stryker's comprehensive benefits package.
/ppTravel Percentage: 80% /ppSummary /ppLocation: Roma, Rome Via Alexandre Gustave Eiffel *****; Firenze, Italy /ppType: Full time /p /p #J-*****-Ljbffr

📌 Field Service Engineer - Medical In Tuscany (Fiumicino)
🏢 Stryker
📍 Fiumicino