ppSenior leader responsible for the national Service and Field Applications organization in Italy, driving exceptional customer support and operational excellence.
You will shape the national service strategy, lead a large, geographically dispersed team, and ensure alignment with business priorities and regulatory standards.
You'll partner with Commercial and Sales to enable sustainable growth and strengthen customer relationships.
This is a chance to influence transformation and deliver a best-in-class customer experience in a global diagnostics company.
/pullibonus/incentive pay /lilipaid time off /lilicompany car /lilipension funds and medical funds /liliLead and develop the national Service and Field Applications teams to ensure consistent execution and high performance across regions /liliDrive customer satisfaction, service quality, and base business retention; partner with Commercial and Sales leadership /liliDefine and execute the national service strategy with clear KPIs, contractual commitments, and productivity targets /liliBuild capabilities and talent through succession planning,



leadership development, and continuous improvement /liliAct as a key member of the Italy Leadership Team, guiding strategy and cross-functional collaboration to deliver excellent customer experience /lili10+ years in Medical Diagnostics, Healthcare, Medical Device, or Life Sciences with significant leadership in Field Service and/or Field Applications /liliProven track record in leading managers and dispersed teams, driving operational performance and transformation /liliStrong leadership, strategic thinking, stakeholder management, and business acumen; ability to influence senior leaders /liliExcellent communication and problem-solving skills; fluent in English; willing to travel up to 50% nationally; valid driver's license /lilileadership /lilicommunication /liliField Service leadership /liliField Applications /lilioperational excellence /li /ulpSenior Manager Field Service pavia, lombardia, it /p /p #J-*****-Ljbffr

📌 Senior Manager Field Service (Bardi)
🏢 Danaher
📍 Bardi