In this role you will monitor and optimize service operations to drive efficiency, cost control, and higher customer satisfaction. You will work closely with field service teams and partners to improve performance and data accuracy across service management systems. The position supports budgeting, forecasting, and reporting to stakeholders, enabling informed decisions for the Service department.

This is a chance to act as a change agent within a growth-focused company and help shape service excellence across Europe. You will thrive in a collaborative, data-driven environment that values initiative and user-centered improvements.

Analyze service performance and identify areas for improvement

Support budgeting, forecasting, and cost control activities for the Service department

Prepare regular reports and dashboards for internal stakeholders

Collaborate with field service teams, call centers,



and external service partners

Assist in optimizing service processes and workflows

Support procurement and spare parts cost analysis

Bachelor in Business Administration, Economics, Engineering, or related field

3+ years of experience in controlling, service operations, or similar roles

Excellent communication skills in Italian and English (spoken and written)

Strong analytical and numerical skills

Proficiency in Excel; knowledge of ERP/BI tools is a plus

Good organizational and problem-solving skills

Ability to work cross-functionally and communicate effectively strong analytical thinking cross-functional collaboration problem-solving

Excel

ERP/BI tools data accuracy and reporting

📌 Financial Controller - Area Service (Monza)
🏢 Altro
📍 Monza