Department: Ground Operations
Report to: GOPH
Location: Verona Villafranca
Contract: fixed-term
Main Functions Remotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions. Support to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual). Monitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights.
Requirements High school diploma or higher
Fluent English (both written and spoken)
Social skills (teamwork, effective communication)
Analytic approach and problem solving
Good IT knowledge (MS Office)
Be motivated, open-minded, target oriented
Availability to work shifts
Willingness to travel frequently for short periods
Airport customer service and/or ramp dispatcher experience would be considered a plus
📌 Field Support Agent (Verona)
🏢 Altro
📍 Verona