In this role you provide after-sales and technical support across Panasonic's refrigeration product range for Europe. You collaborate with Local Sales Offices, offering on-site diagnostics and solutions, and support pre-sales, projects, and key customers. You'll create a technical library, issue bulletins, and help train service teams. The position blends field work with cross-border coordination to sustain customer satisfaction and product uptime.

attractive remuneration package generous mobile working option high work-life balance training and development opportunities

Provide after-sales support and solutions across Europe for LSO networks

Support on-site diagnostics and issue resolution

Support pre-sales activities within Europe

Assist in project revisions for special initiatives

Engage with a subset of major customers directly

Create and maintain a general technical library for internal and LSO use





Produce technical bulletins explaining concepts to service teams

Offer help and documentation for training and knowledge transfer

Visit sites to perform initial diagnostics and deliver solutions

Liaise with factory for topic-specific guidance

All above pertain to main activities 2 and 3 (ANNEX1)

Technician in thermal field

Minimum 5 years of after-sales experience in Commercial Refrigeration / Chillers / Rooftop or equivalent

General refrigeration and air conditioning knowledge

Proficiency with software specific to the refrigeration sector

General refrigeration and air conditioning knowledge

Proficiency in using refrigeration sector software

Commercial Refrigeration Technical Expert pavia, lombardia, it

📌 Commercial Refrigeration Technical Expert (Bardi)
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📍 Bardi