In this role, you will provide secondary support for the online charging solution within the Italy Services Operation team, ensuring resilience and continuity of services. You will collaborate with first-line operations, drive proactive maintenance, and guide troubleshooting to prevent outages. You will manage vendor interactions for technical support and support deployment of new technologies.

This role offers exposure to 24x7 on-call activities and cross-functional collaboration to meet performance KPIs.

Starting salary at least 35,500 + PDR

Global telco with diverse and inclusive culture

Opportunities for growth and training

Work-life balance support

On-call 24x7 standby rotation

Perform incident troubleshooting and repair actions, including vendor escalation to restore service and performance

Conduct proactive maintenance and health checks to optimize the network and prevent incidents

Address customer complaints within SLA and provide end-to-end tracing and debugging of service platform components

Analyze traffic, end-to-end service trends, and protocols to diagnose issues

Share knowledge to raise technical skills across deployment and operations teams





Introduce and manage cutting-edge technologies through vendor collaboration and on-the-job training

Plan and upgrade service platform components with aim of zero incidents and quality onboarding of service requests

University degree: Electronics, Telecommunications and Information Technology

Min. 2 years of experience in Telecommunications in a similar role

Hands-on experience with Telco service components

Scripting knowledge in Linux, Python, Ansible (desirable)

Database management knowledge (Arrowspike) desirable

Strong understanding of telecom protocols like SS7, Diameter, LDAP, SOAP

Experience in problem and change management, trace interpretation (Wireshark traces, logs)

Knowledge of 2G/4G/5G, VoLTE, and microservices architecture

Fluent in English and Italian

Teamwork and collaboration across multi-functional and multicultural teams

Strong problem-solving and incident management mindset

Good communication skills in English and Italian

SS7 (MAP, Camel), Diameter, LDAP, SOAP

Mobile network architectures 2G/4G/5G, VoLTE

Charging Engineer Specialist pavia, lombardia, it

📌 Charging Engineer Specialist (Bardi)
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📍 Bardi