This job is available in 5 locations Category Sales

The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and strengthening customer relationships, and improving account profitability.

Key Responsibilities

- Full revenue accountability, including forecasting and achievement of target performance.
- Act as a trusted partner and advisor, serving as Abbott’s primary point of contact for customers.
- Manage and drive account development, including key activities such as strategic account management and post-sales implementation processes.
- Identify opportunities for new product and menu expansion and support sales activities.
- Prepare and conduct regular business reviews with customers.
- Manage routine renewals of core business accounts and negotiate long-term contracts.
- Support the implementation of new tests.
- Provide ongoing customer training and coaching as required.
- Oversee the progress of cross-functional implementation teams (post-sales) together with the Project Manager.
- Success in this role is measured through business profitability, customer satisfaction score (NPS), contract renewal rate, and managed revenue.

Education and Required Skills

- Bachelor's degree or equivalent experience required. A degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Medical Technology, Biology, Pharmacy, or Business is preferred.
- 1 to 3 years of experience in the diagnostics industry, with a focus on managing and expanding existing accounts, strengthening customer relationships, and improving account profitability.
- Proven success in a similar role, supported by management references and customer testimonials.




- Demonstrated ability to engage effectively with customers, including senior management and key stakeholders.
- Strong product and industry knowledge.
- Solid understanding of customer decision-making processes and stakeholder dynamics.
- Strong solution-selling and relationship-building skills.
- Ability to identify issues and lead problem-solving efforts.
- Long-term strategic account management mindset.
- Fluency in the local language and English is required; additional languages are considered an advantage.

Employment Classification: Employee, Level B1, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).

SHARE YOUR CONTAGIOUS ENTHUSIASM FOR HEALTHCARE TECHNOLOGY IN SALES

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Job Id 31162747 Medical surveillance Not Applicable Division CRLB Core Lab Travel Yes, 75 % of the Time Additional Location Italy - Abruzzo - Pescara, Italy - Marche - Ancona, Italy - Marche - Ancona, Italy - Marche - Pesaro Significant work activities Not Applicable

INNOVATIVE BENEFITS

We support our colleagues around the world as they care for themselves and their families with offerings tailored to their unique needs.

DIVERSITY & INCLUSION

We strive to provide environments where all employees feel welcome and able to bring their full selves to work. To do this we integrate diversity, equity, and inclusion across Abbott.

SUSTAINABILITY FOR OUR FUTURE

At Abbott, sustainability means managing our efforts so we can help the greatest number of people around the world live fuller lives through better health.

WE'RE RECOGNIZED AROUND THE WORLD

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BEST CORPORATE CITIZENS

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THE WORLD

FORTUNE'S MOST ADMIRED COMPANIES

JOIN OUR TALENT COMMUNITY

We will notify you about relevant positions, and keep you in mind when we have interesting opportunities.

An Equal Opportunity Employer

Abbott welcomes and encourages diversity in our workforce.

EEO (ENGLISH)

EEO (SPANISH)

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

We provide reasonable workplace accommodations. U.S. residents only: To request accommodation, please call 224-667-0340or email [email protected].

Abbott is committed to pay equity and transparency. Compensation is determined using objective, job-related, and gender-neutral criteria in compliance with applicable laws and local regulations.

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📌 Ambassador - Abruzzo e Marche (Roma)
🏢 Abbott Laboratories
📍 Roma