**Role Purpose**:
To provide efficient incident response and remediation to minimise the impact of cyber risks. The incident manager will oversee high severity security incidents, ensure incidents managed effectively and reported. **Key accountabilities and decision ownership**: - Set-up, execution and timely progression of Vodafone’s global cyber security incident management process
Track and monitor incident actions
- Prepare metrics and KPIs on incident activity and report status to senior leadership **Core competencies, knowledge and experience**: - A proven track record of cyber incident response experience
- Ability to work under pressure
- Project management skills and attributes
- Security related industry accreditations such as GIAC, CREST, CISM, CISP desirable but not essential
- Attention to detail, strong analytical skills and efficient problem solving.



Cultural sensitivity and social flexibility in a global corporate environment **Must have technical / professional qualifications**: - Incident response experience in cyber, network/IT operations, military and intelligence
- Conversant with enterprise networking and security controls in Active Directory / Windows environments
- Knowledge of Active Directory Trusts Sand Privileged Access Management best practices
- Excellent written and verbal communication skills (Italian and English). The ability to convey complex information to a non-technical audience **Key performance indicators**: - Provide oral/written reporting and analytics to a broad range of stakeholders which includes technical staff and senior leadership
Create strong and supportive working relationships across a broad range of internal and external stakeholders in a culturally aware corporate environment

📌 Cyber Security Incident Manager (Milano)
🏢 Vodafone
📍 Milano