UPS Vimodrone is seeking a Customer Resolution Agent to support customers in Italy and international markets, handling inquiries, complaints, and service requests while delivering a superior customer experience. You will collaborate with cross-functional teams, maintain accurate case records, and participate in training and development opportunities within a diverse, inclusive, hybrid work environment.
This permanent, full-time role runs Monday to Friday, 9:30 AM to 6:30 PM, with exposure to
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📌 Customer resolution specialist - hybrid, global support (Vimodrone)
🏢 Hcmportal
📍 Vimodrone
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