pBased at our bologna hq, you will provide customer service support and technical guidance to internal and external customers for the national market.responsabilitàreceive customer orders via mail, telephone or electronic contact and enter/adjust them in oracle.ensure all orders are entered before the cut‑off time.resolve questions and complaints, escalating issues when necessary.support shipping, plant schedules, inventory levels and sales activities by reviewing reports and orders.provide backup coverage during holidays and contribute positively to the team.develop and review correspondence and documentation related to customer interactions.build relationships with internal departments to guarantee the best service to the end customer.



/ph3qualifiche /h3ulli2+ years of progressive b2b customer service experience /liliorder management experience. /lilistrong problem‑solving and communication skills. /liliknowledge of oracle and as400. /li /ulh3cosa offriamo /h3ullisalary range €27,242 – €34,312 gross annual. /liliwork‑life balance and flexible work arrangements. /lilicareer development and international growth opportunities. /liliongoing training, learning and development support. /lilihealth and well‑being benefits. /li /ul #J-18808-Ljbffr

📌 Customer service representative – italian market (b2b order management) (Bologna)
🏢 Sherwin-Williams
📍 Bologna