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Senior Executive Talent Acquisition at AVASO Technology Solutions
Position: IT Support Field Technician (Onsite )
Employment Type : Dispatch
Experience : 4+ years
Company Overview
:
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services.
We are committed to delivering cutting-edge technology solutions to our clients worldwide.
If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
We are seeking an experienced
IT Support Field Technician
to join our team in
Location: Florence, Italy
The successful candidate will provide technical support, troubleshooting, and IT assistance to end users.
This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities:
Provide
on-site
and
remote desktop support
for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of
operating systems, updates
, and
software packages
.
Work with the IT team to resolve and escalate issues as needed.
Perform routine
system audits
and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.
Required Skills & Qualifications:
2+ years




of experience in
Desktop Support
or similar roles.
Strong experience with
Windows OS
,
Mac OS
, and
Linux
environments.
Experience with Active Directory
for user management, group policies, and security.
Proficient with
remote desktop tools
and troubleshooting techniques.
Experience with
networking protocols
(TCP/IP, DNS, DHCP).
Strong knowledge of
MS Office Suite
and other productivity software.
Expertise in hardware diagnostics, repair, and replacements.
Knowledge of
system imaging
and software deployment tools (e.g., SCCM, MDT).
Familiar with
ITIL
processes for incident, problem, and change management.
Strong communication skills, with the ability to explain technical issues to non-technical users.
Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
Must Have Skills:
Certification
:
CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
, or equivalent.
Experience with
cloud-based applications
(e.g., Microsoft 365, Google Workspace).
Knowledge of IT security best practices and protocols.
Why AVASO Technology?
Join a
dynamic and innovative team
with a global presence.
Opportunities for
career growth
and
continuous learning
.
Competitive salary and
benefits
package.
Work with
cutting-edge technologies




to shape the future of IT solutions.
How to Apply:
Ready to take your career to the next level?
Apply now by clicking the
"Easy Apply"
button or send your resume to ******
AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement
AVASO Technology Solutions (referred as "Avaso") do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity.
Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors.
All employment decisions are based on qualifications, merit, and business need.
Seniority level
Seniority level
Associate
Employment type
Employment type
Tempo parziale
Job function
Job function
Information Technology
Industries
Information Services and Technology, Information and Media
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