The Director Sales CIS, Ukraine and Israel, is responsible for driving the overall sales performance of the CIS, Ukraine and Israel region, with a dual focus on managing a portfolio of strategic accounts and leading a team of sales professionals.

This role combines hands-on ownership of key B2B relationships with direct people management responsibilities, including the oversight, development, and performance management of the regional sales team. The Director Sales plays a critical role in fostering long-term partnerships while ensuring the team delivers sustained commercial results, in line with LHW's global philosophy and policy guidelines.

Acting as a key contributor to both execution and strategy, the Director Sales plays a critical role in implementing team-level sales plans and providing input into the broader regional strategy. The position requires a high level of ownership, cross-functional collaboration, and the ability to influence stakeholders across levels.

Time allocation

25% leadership

25% strategy

50% sales involvement

This is a full-time position located in Milan. We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our Milan office 2 days a week (Wednesdays and Thursdays).

Key Responsibilities
Team Leadership & People Management

Lead, coach, and develop a team of sales professionals, fostering a high-performance and accountable culture

Set and manage performance expectations, providing regular feedback and development opportunities

Serve as a resource and escalation point for team challenges, both internal and client-related

Support sales team hiring, onboarding, and succession planning

Sales Strategy and Execution

Drive the execution of sales plans aligned with organizational objectives and member hotel needs

Contribute to the development of segment, regional, or global strategies by offering market insights and team-level feedback

Monitor sales metrics and business trends to identify opportunities, adjust tactics, and optimize account coverage

Partner with cross-functional teams (global servicing, marketing, distribution, member relations) to align efforts and maximize impact

Ensure strong representation and value delivery for member hotels in client engagements and partnerships

Client Relationship Management

Maintain and grow strategic client relationships, ensuring a high level of satisfaction, retention, and value delivery

Support the team in managing key accounts and navigating complex negotiations or service issues

Represent the organization and its member hotels at key industry events, meetings, and business reviews





Act as a trusted advisor to clients, identifying opportunities for growth, innovation, and collaboration

Operations, Reporting, & Communication

Oversee accurate forecasting, reporting, and CRM updates, ensuring visibility into team activity and performance

Manage team resources and budgets in alignment with strategic goals

Facilitate regular internal communications, sharing updates, insights, and feedback across teams and leadership

Contribute to continuous improvement of sales processes, tools, and systems

Requirements & Experience

Preferred Bachelor’s degree, ideally in Business, Sales, Marketing, or Hospitality.

6+ years of progressive experience in sales, preferably in hospitality, travel, or related industries

2+ years of experience leading and developing high-performing teams

Proven knowledge of the CIS and Eastern Europe luxury travel landscape and its key stakeholders, with an established regional network

Proven ability to manage strategic accounts and foster long-term client relationships

Strong business acumen with experience in sales planning, forecasting, and performance management

Excellent interpersonal, communication, and presentation skills

Comfortable working in a dynamic, cross-functional, and global environment

Ability to travel as required – Russian passport holder required

Fluent in English and Russian

Skills & Abilities

The successful candidate will demonstrate high ownership, strong cross-functional collaboration, and the ability to influence stakeholders across all levels, with a clear commitment to full compliance with LHW's global philosophy and policy guidelines, and a consistent approach grounded in transparency and open communication.

Strategic, analytical thinker with a proven ability to develop innovative, win-win solutions that drive value for clients, partners, and the business

Operates effectively in fast-paced, evolving environments; experienced in leading teams and managing shifting priorities across multiple stakeholders

Results-driven and self-directed, with a consistent record of high performance, ownership, and accountability at a senior level

Exceptional communicator with strong executive presence; adept at influencing across cross-functional teams,



client organizations, and senior leadership

Builds lasting trust and credibility with clients, hotel partners, and internal collaborators through transparency, reliability, and expertise

Demonstrates sound judgment and professionalism in high-stakes, client-facing interactions and strategic discussion

Highly organized and detail-oriented, with the ability to oversee multiple workstreams and deliverables while maintaining strategic oversight

Strong time management and planning skills; able to set clear priorities, guide team execution, and drive results in line with business goals

Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word), with the ability to develop strategic presentations and actionable reporting for internal and external stakeholders

Benefits

Competitive Salary and benefits package

Up to $500 for home office setup credit

Up to $500 travel credit that supports and encourages our employees’ passion for travel

Opportunity to work in a diverse and dynamic environment

Professional development opportunities

Flexible working arrangements

About The Leading Hotels Of The World, Ltd. (LHW)
Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled of exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. LHW's collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW's tiered guest loyalty program Leaders Club. From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps - and beyond - explore, find inspiration, and experience unforgettable travel moments. For more information visit: www.lhw.com, Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram @leadinghotelsoftheworld

LHW is an equal opportunity employer. LHW does not discriminate on the basis of religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information or any other applicable legally protected category.

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📌 Director Sales CIS, Ukraine and Israel (Milano)
🏢 Attività alberghiera
📍 Milano