pLogistics Reply in Pisa, Tuscany, is seeking a Junior IT Service Manager to serve as the main client interface for high-quality logistics IT support.
You will manage escalations, produce incident reports, and lead service review meetings with clients and suppliers to improve value and renewals.
/ppYou will monitor contract performance, drive service improvements in an ITIL-aligned environment, and oversee first- and second-level support teams to ensure SLA adherence, with a strong emphasis on /p #J-*****-Ljbffr
📌 Junior Digital Service Manager – Supply Chain Solutions (Pisa)
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📍 Pisa