pIn this role you will monitor and optimize service operations to drive efficiency, cost control, and higher customer satisfaction.
You will work closely with field service teams and partners to improve performance and data accuracy across service management systems.
The position supports budgeting, forecasting, and reporting to stakeholders, enabling informed decisions for the Service department.
This is a chance to act as a change agent within a growth-focused company and help shape service excellence across Europe.
You will thrive in a collaborative, data-driven environment that values initiative and user-centered improvements.
/pulliAnalyze service performance and identify areas for improvement /liliSupport budgeting, forecasting, and cost control activities for the Service department /liliPrepare regular reports and dashboards for internal stakeholders /liliCollaborate with field service teams, call centers,



and external service partners /liliAssist in optimizing service processes and workflows /liliSupport procurement and spare parts cost analysis /liliBachelor in Business Administration, Economics, Engineering, or related field /lili3+ years of experience in controlling, service operations, or similar roles /liliExcellent communication skills in Italian and English (spoken and written) /liliStrong analytical and numerical skills /liliProficiency in Excel; knowledge of ERP/BI tools is a plus /liliGood organizational and problem-solving skills /liliAbility to work cross-functionally and communicate effectively /lilistrong analytical thinking /lilicross-functional collaboration /liliproblem-solving /liliExcel /liliERP/BI tools /lilidata accuracy and reporting /li /ul #J-*****-Ljbffr

📌 Financial Controller - Area Service (Monza)
🏢 Haier Europe
📍 Monza