Process Improvement Specialist Intern - 2027
There’s a universe of opportunity at Amazon.
At Amazon, your career doesn’t follow a straight line. It accelerates, twists, and challenges you in ways you never expected. From the moment you join, you’re part of something big: building products or services that reach millions and shaping how people live, work, and connect every day. This is where your ideas turn into real impact.
You’ll work with world class tools, global platforms, and systems built to operate at an extraordinary scale. With endless opportunities to explore across teams and roles, you’ll learn quickly, apply what you know and discover skills you didn’t know existed. What’s in it for you?
An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.
Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
Use AI tools and data analytics to identify process inefficiencies, automate repetitive tasks, and prototype solutions
Analyse feedback and use data to own and implement process improvements at the site
Work with station management and other stakeholders to identify and solve process-related issues
Audit processes for compliance and work to close any gaps by supporting business decisions with analytics
As a Process Improvement Specialist, you will be at the forefront of making Amazon better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. You will also use AI-powered tools to analyse data, generate insights, and accelerate the development of solutions — from automating reports to modelling the impact of process changes before implementation.
If needed, you will carry out analysis at other local or national sites. In this role,



you will use data and AI to drive improvements and continue to grow our shipping capabilities.
Speak, write, and read fluently in English at C1 level or above
Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field
Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros)
Eligible to complete a full-time internship lasting between 3 to 6 months.
Relevant understanding in using AI or digital tools to support analysis, automation, or problem‑solving
Understanding of Lean, Six Sigma, and Kaizen techniques
Understanding of scripting tool such as Python or SQL would be advantageous
Proficiency with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access)
We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary listed corresponds to working on a full-time basis. For tempo parziale hours, the salary will be pro-rated.
Amazon's package may include further pay components where applicable. In addition to statutory benefits, company supplementary benefits may apply subject to further terms.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.
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📌 Process Improvement Specialist Intern - 2027 (Milano)
🏢 Amazon
📍 Milano