And that’s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product” – Jeff Bezos
Amazon.com’s success is built on a foundation of customer obsession. Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like a clock work? In order to make that happen, behind those millions of packages, billions of decision gets made by machines and humans. What is the accuracy of customer provided address? Is there a safe place? Can we make unattended delivery? If the address is commercial property? Do we know open business hours of the address? What if customer is not home? Does customer have any special preference? Does delivery associate know locality well enough? Is there an access code to get inside building? And the list simply goes on. At the core of all of it lies quality of underlying data that can help make those decisions in time.
The person in this role will be a strong influencer who will ensure goal alignment with Technology, Operations, and Finance teams. This role will serve as the face of the organization to global stakeholders. This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth global organization. Key Strategic Objectives: Amazon is seeking an experienced leader to own the vision for quality improvement through global address management programs. As a Business Intelligence Engineer of Amazon last mile quality team, you will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with produc
📌 Business Intelligence Developer | BI Data Services (Italia)
🏢 Amazon
📍 Italia