Job Title: Service Integration & Operations Engineer
Location: Italy, Milan
Employment Type: Permanent, Full‑Time

We are seeking an experienced Service Integration & Operations Engineer to join our team in Milan. This role is ideal for a hands-on technical professional who thrives in complex environments and enjoys deploying, integrating, troubleshooting, and supporting business-critical services. You will work closely with architects, developers, testers, and operational teams to ensure reliable and efficient service delivery.

Key Responsibilities:
- Deploy, configure, integrate, and maintain complex service platforms and applications.
- Support end-to-end service delivery from pre-production validation through live operations.
- Troubleshoot technical issues across distributed systems and perform root cause analysis.
- Analyze logs, metrics, and system behavior to diagnose and resolve incidents.
- Collaborate with cross-functional teams, including development, testing, architecture, and external vendors.
- Drive production readiness, service validation,



and operational excellence initiatives.
- Develop operational procedures, deployment guidelines, and technical documentation.
- Identify opportunities for automation, optimization, and continuous improvement.

Required Skills & Experience:
- Proven experience in system integration, technical operations, deployment, or support engineering.
- Strong Linux administration and troubleshooting expertise.
- Solid understanding of networking concepts, including TCP/IP, DNS, routing, and firewalls.
- Experience with application deployment, configuration management, and production support.
- Proficiency in log analysis, monitoring, and incident management.
- Exposure to scripting and automation tools such as Bash, Python, or Ansible.
- Familiarity with APIs, microservices, containers, cloud technologies, and CI/CD practices.

Preferred Qualifications:
- Experience within Telecommunications, Voice, Messaging, Network Servic

📌 Service Integration (Italia)
🏢 HCLTech
📍 Italia