Pfizer is seeking a Medical Information Customer Experience Specialist (MICES) to provide high-quality medical information to healthcare professionals and patients in the local language.
The role involves handling inquiries across phone, email, live chat, and other channels, documenting interactions per SOPs, reporting adverse events, and supporting secondline content and cross-functional teams. The position is based in Rome with flexibility across major locations.
📌 Italian Medical Information CX Specialist (Italia)
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📍 Italia
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