Luogo di lavoro: Roma Build Your Career in Lisbon with Relocation Support
Looking for an international career opportunity in Portugal? This is your chance to join a multicultural team in Lisbon , develop valuable customer-facing skills, and enjoy substantial relocation support if you're moving from abroad.
We are hiring a Customer Support Specialist to assist customers, provide reliable solutions, and ensure a smooth experience throughout every interaction.
What You'll Do
Respond to customer questions through the available support channels
Provide clear, accurate, and professional assistance
Understand customer needs and identify the most appropriate solutions
Troubleshoot common issues and elevate more complex cases when necessary
Handle customer requests efficiently while maintaining a high standard of service
Keep customer information and case details accurately documented
Follow established procedures, quality standards, and communication guidelines
Contribute to a positive customer experience and a supportive team environment
What Makes You a Strong Fit
Italian native & B1+ English
Strong communication and interpersonal skills
Customer-oriented mindset and a genuine willingness to help
Ability to remain professional and solution-focused in challenging situations
Good attention to detail and organizational skills
Comfortable working in an international and multicultural environment
Ability to learn new tools, processes, and systems quickly
Previous customer service experience is an advantage, but relevant transferable experience is also valued
Compensation
For international candidates: €1,050 gross/month
The all-inclusive package includes:
Base salary
Room allowance with utility bills included
Holiday & Christmas bonuses
Monthly food allowance
Moving to Lisbon? We've Got You Covered.
International candidates receive a comprehensive relocation package designed to make the transition easier:
Airport pickup upon arrival
14 months of fully equipped company accommoda
📌 Customer service medewerker (Italia)
🏢 Altro
📍 Italia