About the job
Marketing Freelancer — CRM & Content, Italy
Location: Remote (Milan based preferred)
Contract: Freelance (P.IVA)
Scope: Areas of responsibility, not hours — we hire for ownership
Compensation: Monthly retainer. Tell us your rate when you apply

About Swappie
Swappie is on a mission to make refurbished devices mainstream — because we believe great tech doesn’t have to cost a fortune. We help people save money without compromising on quality, giving devices a second life and making sustainable choices the easy, obvious choice. We’re an international, fast-growing team building something we’re genuinely proud of, and we’re looking for people who share our energy and want to help us grow in Italy.

Who we’re looking for
We’re looking for a hands-on marketing freelancer to own three areas of Swappie Italy: our CRM program, our local content production, and the quality of our Italian copy. Some of it you’ll coordinate with creators, and some you’ll shoot yourself. You’ll work directly with the Country Manager for Italy and with our global team,



owning areas where your impact is visible immediately, and across the whole company.

This role suits someone with a “yes, and” attitude — proactive, happy working independently, and more interested in results than in being told what to do. You work with AI as a matter of course, and you stay on top of what’s new and worth trying.

We don’t track your hours. We care about what the areas you own deliver.

What you’ll do
CRM & lifecycle
- Own Swappie Italy’s campaign and newsletter program in Braze: segmentation, strategy, campaign calendar planning, execution, reporting - and iterate
- Build a real test discipline — control groups, holdouts, and honest reads on what actually drove revenue and engagement
- Write Italian email copy that sounds like a person, not a brand
- Report monthly on incremental revenue as well as email KPIs
- Work with our global CRM Campaign specialist on tooling and standards, while owning the I

📌 Marketing Freelancer — CRM (Italia)
🏢 Swappie
📍 Italia