We are looking for a profile of Team Manager for one of the most important luxury Boutique in Milan
PROFILO DEL CANDIDATO IDEALE
Directly reporting to the Store Director, the Department Manager will have a key role and be responsible for motivating the team to maximize profitable sales whilst, ensuring all KPIs, and delivering class customer service. Being the owner of the category of product assigned, he/she constantly seeks to improve the category business by developing and implementing innovative initiatives and action plan. He/she provides “Manager on Duty” coverage and helps to develop a collaborative and positive working relationship with the wider management. He/she will receive advanced training by HQ and participate to punctual seminars.
Missions Description:
TEAM MANAGEMENT: Managing the staff with the Store Manager and Deputy Store Manager. He or she will oversee coaching the team, developing talents daily and evaluating performance of sales team members. Lead the department team through briefing, goal setting, training on the product category and feedback sharing.
Create a team spirit whilst managing, motivating, and driving the team to increase sales and ensure efficiency. Lead by example in demonstrating role model behavior.
SALES & CUSTOMER MANAGEMENT:
Maximizing sales results as well as various performance indicators on the product categories. Stimulating sales results based on a very good knowledge of the world of luxury and fashion. The person can attract and manage solid relationships with customers. Managing a portfolio of local and international clients. It is of the most importance that this person possesses excellent interpersonal skills and can create a long-term relationship based on trust and good communication. Tracking, monitoring, and communicating sales targets and KPIs. Being a brand Ambassador for both customers and the store team and have a strong understanding of the brand DNA.
PRODUCT SUPERVISIONING:
Coordinating and monitoring the
📌 RETAIL - Department Manager (Milano)
🏢 Retail Search
📍 Milano
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