Job Description SummaryThe Administrative Coordinator reports directly to MUSC Health clinic leadership. Under general supervision, the Administrative Coordinator provides a high level of customer service while verifying and preparing documentation for the Dental Medicine EHR. This role facilitates the timely completion of the front desk registration process, telephone inquiries, scheduling, patient check-out process, and works closely with dental providers to provide quality service and care to patients. Provides courteous and professional customer service to internal and external customers.
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This position plays a critical role in keeping the clinic schedule full and addresses patient concerns and questions about patient finances and balances. Additionally, this position will be responsible for general administrative office needs.
EntityMUSC Community Physicians (MCP)
Worker TypeEmployee
Worker Sub-TypeRegular
Cost CenterCC005991 MCP - Florence Dental and Oral Health
Pay Rate TypeHourly
Pay GradeHealth-23
Scheduled Weekly Hours40
Job Description
- 20%: Administrative Coordinator understands and consistently follows the MUSC Standards of Behavior and completes all assigned annual training. Provides excellent customer service to all internal and external customers, maintains open communication lines, and understands Federal, State, and MUSC Enterprise policies, procedures, and guidelines as it relates to their position responsibilities.
- 20%: Responsible for management of patient registration, updating all patient demographics at each visit, and obtaining signatures on required documents and consents as needed. Scan insurance cards and submit insurance verification forms to the Billing Office. Based on the assigned clinic, you may be responsible for verifying insurance benefits prior to patient's appointments.
- 20%: Responsible for scheduling
📌 Dental and Oral Care Administrative Coordinator (Firenze)
🏢 MUSC
📍 Firenze