Senior Retail Manager
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Type: Full-time
About the role
We are looking for a senior retail leader to own our overseas retail business end-to-end. You will translate HQ strategy into locally executable plans, take full responsibility for P&L;, and build the systems and teams that grow market share. This is a hands-on leadership role for someone who can operate both strategically and down at the store level.
What youll do
- Own the retail P&L; for the market: break down annual/quarterly targets from HQ into country, channel and team-level KPIs; run weekly/monthly business reviews and drive results to close.
- Manage the full budget cycle – channel, POSM, marketing, staffing and materials – with strict ROI tracking, monthly cost-efficiency reviews and zero tolerance for wasteful spend.
- Build a data-driven operating rhythm across sell-in, sell-through, conversion, repeat rate and per-store output; spot bottlenecks from data and turn them into closed-loop action plans.




- Set up and maintain a standardized store-tiering system covering merchandising, service, inventory turns and store image; oversee POSM and brand fixture rollout with regular field audits.
- Translate HQ strategy into local execution, adapting for local compliance, consumer habits and channel reality; align the local team on goals and rhythm so strategy lands without distortion.
- Equip and energize the frontline: run a tiered training system (sales scripts, store ops, store management) and build a fair, competitive performance & incentive structure to lift productivity.

What were looking for
- Bachelors degree or above; Marketing, International Trade, Business English or Business Management preferred.
- 5+ years in overseas retail operations, channel or sales management; experience in e-cigarette/vaping, consumer electronics, smart hardware or FMCG is a plus; familiarity with target-market

📌 Senior Retail Manager (Milano)
🏢 MindMatch
📍 Milano