Position

Welcome to RIMOWA, the brand redefining travel since 1898. For more than 125 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation. At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime.

Join us to begin yours

We are currently looking for our next Store Manager for our department store in Milan La Rinascente

Job Responsibilities

YOUR MISSION

• Manage, coach, supervise, and motivate the team on the sales floor. Lead by example and uphold RIMOWA's sales and service model at all times.
• Recruit, train, and develop team members, fostering a culture of excellence across all retail activities.




• Analyse weekly and monthly performance metrics and communicate reports clearly.
• Maximize staff sales performance through product knowledge education, coaching on selling and clienteling skills, and regular reviews of individual transaction statistics. Implement RIMOWA standards and training programs.
• Assist Client Advisors in reaching their individual targets by monitoring the suggestive selling process and providing timely feedback and direction.
• Support and embody RIMOWA's values and competencies, ensuring that all strategies, policies, and a respectful sales environment are consistently maintained by every team member.
• Deliver an outstanding sales and service experience to all clients.
• Maintain store tidiness and ensure the proper execution of Visual Merchandising and new product launch displays.

Profile

Your Experience And Skills

• Minimum 5+ years of sales and management experience in a luxury retail environment, ideally.
• Profession

📌 Store Manager (Milano)
🏢 Rimowa
📍 Milano