Porter (Day & Night Shift) | Hotel Le Massif

Location: Courmayeur, Italy

Pestana Hotel Group is Portugal's largest international hotel group, with more than 100 hotels across 17 countries and 4 continents. With over 12,000 rooms and a team of 5,000 employees, we welcome more than 3 million guests each year.

We have expanded with a new luxury hotel in Courmayeur, Italy, located at the foot of Mont Blanc in one of the most prestigious alpine destinations. As part of the exciting winter season, we are looking for a Porter (Day & Night Shift) to provide exceptional guest service and support the smooth operation of the hotel around the clock. This role combines guest assistance, luggage handling, valet parking, and operational support, ensuring a seamless experience for our guests from arrival to departure.

Key Responsibilities:
• Welcome guests warmly upon arrival and departure, ensuring a memorable first and last impression.
• Assist guests with luggage, escort them to their rooms, and provide information about hotel facilities and services.




• Safely park and retrieve guest vehicles from the hotel parking garage and designated parking areas.
• Provide valet parking services, handling guest vehicles with care, professionalism, and discretion.
• Assist with guest requests, transportation arrangements, and local recommendations.
• Coordinate luggage storage, delivery, and collection efficiently.
• Deliver messages, amenities, and other items to guest rooms as required.
• Support Front Office operations and collaborate with other departments to ensure excellent guest service.
• Maintain cleanliness and organisation of the lobby, entrance areas, luggage room, and public spaces.
• During night shifts, conduct routine checks of public areas and assist in maintaining a safe and secure environment for guests and colleagues.
• Respond promptly and professionally to guest inquiries and concerns.
• Ensure compliance with company policies, procedures, and luxury hospitality sta

📌 Porter (Courmayeur)
🏢 Pestana Hotel Group
📍 Courmayeur