The Process Automation Intern supports the team in identifying, analyzing and implementing automation solutions aimed at improving efficiency and process quality.
The role offers the opportunity to gain hands-on experience with automation and AI technologies such as UiPath, Microsoft Power Platform and Microsoft Copilot, while contributing to automation initiatives and learning business process management practices.
Profile description:
Role and duty – core business
• Support the development and testing of automation workflows using UiPath and Microsoft Power Platform tools
• Support the development and testing of AI agents using UiPath and Microsoft Copilot
• Assist in documenting business processes, technical analyses, and automation requirements.
• Collaborate with business teams to analyze processes and assess the technical and economical automation feasibility
• Support the maintenance and monitoring of existing automations.
• Support the management of tickets opened by business users related to existing automations
• Assist in troubleshooting and resolving basic issues related to automated processes.
• Contribute to the continuous improvement of automation as well as AI-driven solutions
• Collaborate with HQ Robotics Team in case of issues/requests concerning the RPA infrastructure
• Support the preparation and maintenance of reports and dashboards for monitoring purposes.
• Stay updated on industry trends and best practices in business process management
Competences
• Degree in Computer Science, Information Technology, Engineering or related field
• Basic knowledge of automation and AI concepts
• Basic knowledge of Power Platform suite, in particular Power Automate, Power Apps and Power BI
• Basic programming knowledge such as C#, .NET, Python, VB.NET, SQL
• Strong understanding of process analysis, workflow design, and automation best practices
• Analytical, problem-solving, and communication skills
• Ability to work collaboratively in a
📌 Process Automation Specialist Jr (Milano)
🏢 Volkswagen Financial Services | Italia
📍 Milano
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