About Zegna
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR MISSION IN THIS ROLE
As Junior Consumer Value Insights Specialist, based in Milan, you will bring your unique strengths to the Team, helping us analyze consumer behavior, extract insights, and support value-creation initiatives across the organization. This role focuses on transforming data into meaningful recommendations that help improve customer satisfaction, engagement, and business performance. Working closely with cross-functional teams,
the specialist ensures that consumer insights guide strategic decisions and operational improvements.
You’ll work closely with your team to drive meaningful results and shape the way we work and grow.
More Specifically You Will
• Analyze consumer data, market trends, and feedback sources to identify key insights that support consumer value initiatives.
• Assess patterns related to engagement, retention, purchase behavior, and customer lifetime value to highlight opportunities for improvement.
• Build dashboards and reports to communicate insights clearly to stakeholders and track performance over time.
• Collaborate with Consumer Value, Marketing, CRM, and Product teams to provide insight-driven recommendations for new initiatives and optimizations.
• Support the development and refinement of consumer segmentation models to enable more targeted and relevant strategies.
• Gather and
📌 Junior Consumer Value Insights Specialist (Milano)
🏢 Zegna
📍 Milano