IT Support Technician - M/F
Azienda : Go Yard, Inc. Tipo Lavoro : Tempo pieno Italy
Descrizione Lavoro - IT Support Technician - M/F
A house of artisanal tradition, Goyard is a French leather goods manufacturer, trunk maker and luggage maker, which has always been keen to assert an identity combining craftsmanship and respect for traditions. A constantly reiterated desire for excellence, crowned by two centuries of existence.
Job Overview
Within a team of 26 employees (including 3 based in Asia), you will be dedicated to user support in office and counter settings for the company’s IT equipment. You will ensure incident resolution and optimize tool performance. You will take preventive measures to ensure stable and secure IT applications and infrastructure to avoid potential service interruptions.
Key responsibilities
Your main tasks will include:
- Resolving incidents in Boutique and Office environments,
- Supporting users on business applications (Cegid Y2, ...),
- Supporting users on IT equipment (cash registers, PDAs, multifunction printers, Zebra printers...),
- Providing technical support on projects (deployment of new tools),
- Participation in counter openings: technical, network, etc.
- User

📌 It Support Technician (Italia)
🏢 Go Yard
📍 Italia