As a Senior Forward Deployed Engineer, you will own end-to-end delivery of agentic AI solutions for Salesforce’s key enterprise customers. You’ll lead technical delivery, mentor peers, and set engineering standards to scale agentic AI deployments. You partner with Deployment Strategists to translate customer needs into shippable AI solutions, while staying at the forefront of AI tools and frameworks. This role blends architecture, data, and software craft to drive measurable business outcomes in enterprise environments.
Own end-to-end build and deployment of agentic AI solutions for strategic customers, from architecture decisions to production handoff
Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, guardrails, enterprise-ready integration patterns
Manage data lifecycle: model design, data pipelines, data readiness across Salesforce Data 360, Snowflake, Databricks, and customer platforms
Resolve blockers in data integration, model deployment, orchestration, and performance
Build and maintain agent performance dashboards and KPI reporting across engagements
Develop proofs-of-concept and MVPs with sound judgment on what to implement now vs later
Codify learnings into reusable playbooks and assets for the org
Mentor engineers through code reviews and paired sessions
Provide technical depth on critical deployments and surface field insights to Product and Engineering
Collaborate with Deployment Strategist to translate complex business challenges into actionable agentic solutions
Travel to customer sites as needed to ensure success
Contribute to roadmap with field insights that influence product and engineering decisions
6+ years of software engineering or technical delivery experience with end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS
degree in Computer Science or a related field
experience integrating LLMs into production and using frameworks like LangChain or LlamaIn
📌 Principal Forward Deployed Engineer, Italian Speaking (Bardi)
🏢 Salesforce
📍 Bardi
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