Revenue & Reservation Supervisor

Esperienza, qualifiche e soft skill: possiede tutti i requisiti per avere successo in questa occasione? Lo scopra qui sotto.
Salary : €30,000 - 35,000 yearly

Azienda : Borgo Pignano Florence Tipo Lavoro : Full Time Italy

Descrizione Lavoro - Revenue & Reservation Supervisor
Descrizione dell'azienda
Borgo Pignano Florence è un raffinato boutique hotel immerso in un parco di 5 ettari sulle colline fiorentine, a pochi minuti dal centro storico di Firenze. La struttura, parte della prestigiosa collezione Relais & Châteaux, offrirà 32 camere e suite eleganti, una villa privata, una spa esclusiva, una piscina riscaldata, due ristoranti e suggestivi spazi per eventi. Un’oasi di relax e raffinatezza nel cuore della Toscana.

Descrizione del lavoro
PURPOSE OF THE JOB

For the opening of our Borgo Pignano Florence, a luxury urban retreat affiliated with Relais & Châteaux, located within a 5-hectare park just steps away from the historic centre of Florence, we are seeking a Revenue & Reservation Supervisor.



The candidate must be able to ensure the effective implementation of Revenue & Reservation standards and assist us in positioning this hospitality jewel at the top end of the luxury market.

REPORTS TO: Cluster Sales & Marketing Director

MAIN DUTIES & RESPONSIBILITIES

Work side by side with the Reservation Manager in the following:

Reservations:

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- Receive, evaluate, and manage reservation requests from all channels: email, telephone, OTA, GDS, direct website, and agencies, corporate accounts and business partners ensuring compliance with company standards
- Ensure timely management of correspondence in accordance with company timelines and standards.
- Accurately enter and manage reservations within the systems (PMS and connected platforms), including confirmations, modifications, and cancellations, verifying rates, sales conditions, guarantees, deposits, pre payments, payment methods and cancellation policy and with other departm

📌 Revenue & Reservation Supervisor (Italia)
🏢 Borgo Pignano Florence
📍 Italia