The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
The creator team plays a core role in designing the overall creator ecosystem strategy and execution plan and driving the business to success by win-win cooperation together with the creators and sellers.
As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by end of year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. Manage and grow creator relationships through both one-to-one engagement and community-wide communication, driving creator activation, engagement, retention, and long-term growth.
Develop and execute quarterly and monthly creator operation plans to improve creator activity, content output, e-commerce performance, and long-term earning potential on the platform.
Plan and organize online and offline creator activities, including training sessions, workshops, and community events, to improve content quality and creators’ understanding of e-commerce policies and best practices.
Support the planning and execution of creator-centric campaigns, working cross-functionally with internal and external stakeholders to drive creator growth and participation.
Work with brands and sellers to facilitate partnerships and collaboration opportunities for creators, supporting healthy and sustainable platform growth.
Become proficient in internal creator management tools and e-commerce-related features, and use data to identify creator needs, performance gaps, and growth opportunities.
Ensure smooth communication and execution across creator-related stakeholders, both internally and externally.
Support broader creator operation initiatives and ad hoc projects when required.
Individuals who are completing or have recently completed a Bachelor’s degree.
Excellent written and oral communication skills in English & Italian, to communicate with internal and external stakeholders
Strong analytical mindset with the ability to interpret data and derive actionable insights.
Strong planning skills for online & offline campaigns, creative and good at brain-storming
Prior internship or project experience in e-commerce, digital platforms, creator economy, social media, or related fields is preferred.
Experience in planning and executing training programs, webinars, or workshops
Prior experience as a content creator is a plus
For Pay Transparency】 Italy Compensation Description (Annual) - TikTok
The initial gross annual salary for this position in the selected city is EUR 33600, paid pursuant to and inclusive of any relevant provisions of law and the National Collective Labour Agreement for employees of the Commercial Sector negotiated by Confcommercio.
Compensation may vary depending on a number of factors, including a candidate’s qualifications,
skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
The benefits offered are competitive within the local market, aligned with statutory requirements and best practices, and may vary depending on the nature of employment. Learn more about our benefits at .
These benefits are extended to all employees in a fair and transparent manner, in accordance with legal and regulatory requirements. The Company reserves the right to modify or change these agevolazioni programmes at any time, with or without notice.
TikTok is the leading destination for short-form mobile video. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
📌 Creator Operations Graduate (TikTok Shop Operations) - 2027 Start (Milano)
🏢 Tiktok
📍 Milano