Questa posizione è in Kering Eyewear

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Job Family Group Description - Sales: This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description - Client Services: Responds promptly to client inquiries with in-depth knowledge of products, services and processes. Communicates with clients through various channels, including in person, online or by phone. Keeps records of client interactions, transactions, comments and complaints to improve customer service efficiency and ensure a high level of customer satisfaction. May also sell additional products to clients.
Your opportunity
We are currently seeking a Sales Channel Operations Specialist who will report to the Sales Channel Operations Manager as part of our dynamic Sales Channel Operations team in Padova. You will be responsible for:
- Managing the order to cash flow of the allocated customer portfolio in a timely and accurate fashion




- Driving and coordinating customer portfolio activities with relevant Sales and Operations functions towards customer service excellence, revenue targets and optimization
- Ensuring compliance with business policies.

How you will contribute
- You will hold complete ownership of assigned customers’ portfolio and related lifecycle, with the aim of optimizing both Operations and Sales results
- You will hold complete ownership of proactive planning and execution of activities and estimations towards revenue targets in a seamlessly efficient operational flow:
- Complete order flow management from order acquisition to order invoice in compliance with agreed trade terms
- Delivery flow management by liaising directly with Planning, Logistics and customer whilst acting as first point of contact in the event of any query/issue
- Rolling pick&pack; effort planning to facilitate Logistics volumes ma

📌 KERING EYEWEAR Sales Channel Operations Specialist (Padova)
🏢 Kering Eyewear
📍 Padova