The Gstaad Palace, with over 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditionally family-run grand hotels – a true landmark of Switzerland. Your Responsibilities - Receiving and processing individual and group bookings from inquiry to reservation, in compliance with the standards of “Leading Hotels of the World,” Swiss Deluxe Hotels, and our internal QM - Ensuring smooth operations in the reservations department - Providing personalized service to our (international) guests throughout the reservation process - Entering guest data into the Protel on Premise booking system - Shared responsibility for current occupancy levels and monitoring of the room budget - Coordinating various rates and conditions with the reservations manager - Close collaboration with operational and administrative hotel departments - Assisting in monitoring our availability on online channels (CRS) vetrinabakeca
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