Assistant Sales Business Improvement & Support Manager

About the Role:

To keep the core sales data systems (Newspage, SFA, DMS, PBI, etc.) running properly and their data trustworthy, so that the sales team can have reliable reports, dashboards and data support for its daily operation.
- Keep core sales data systems operating smoothly as the business interface to operational team
- Keep master data accurate, consistent and compliant
- Deliver regular reports and dashboards on time, and respond to ad-hoc data requests
- Build and maintain SOPs and master data standards, and provide training to the stakeholders
- Provide a solid data foundation to support fact-based analysis and decision-making for the Management

Main Responsibilities:
- Act as the BIS business contact to the operation team, ensure stable running of the systems
- Log requirements and incidents, file tickets, track to closure and confirm resolution
- Coordinate system version upgrades, user access and permission management
- Drive data capture standards on the system side,



align front-end input quality with back-end reporting needs
- Reporting (20%)
- Prepare and publish daily / weekly / monthly / quarterly reports on schedule
- Maintain and continuously improve report templates
- Flag abnormal data and definition conflicts to BIS Team Leader during report preparation
- SOP Management and Training (20%)
- Establish and maintain SOPs for data extraction, report publication, request handling, data correction and master data management
- Define owners, lead-time and delivery standards for each step
- Review process efficiency and drive optimization on regular basis
- Master Data Governance (20%)
- Execute and maintain master data standards and entry rules
- Run quality checks and cleansing, investigate abnormal issues and drive correction to closure
- Ensure data accuracy, consistency and compliance as the foundation of all data work
- Data Support, Analysis & Business Insight (15%)
- Respond to ad-hoc

📌 Assistant Sales Business Improvement (Alba)
🏢 Ferrero International
📍 Alba