Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all-building equipment and rooms. Complete other special projects assigned periodically by the Chief Engineer. Must have open availability including evenings, weekends and holidays.
ESSENTIAL JOB FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Receive daily work assignments from Chief Engineer/Supervisor and review priorities and special projects. Organize materials, tools and equipment to perform daily assignments.
Maintain timelines and work schedule in accordance with the preventive maintenance program.
Check work orders and night report for any problems. Make rounds checking these problem areas and note any information needed or safety concerns in the hotel.
Schedule work in accordance with preventive maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office.
Perform electrical work orders:
- Replace light switches.
- Reset circuit breakers.
- Replace wall plug receptacles.
- Replace fluorescent light ballast.
- Replace electrical solonial valve.
- Replace small motors.
- Use test equipment; olumeter, voltage tester, amp probe
Perform plumbing work orders:
- Unplug sinks, toilets, garbage disposals and drain lines.
- Repair or replace v
📌 Hotel Maintenance Engineer (Portofino)
🏢 The Portofino Hotel & Marina, a Noble House Hotel
📍 Portofino
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